FHCA – Annual Conference 2023
July 27 @ 9:00 am - 11:00 am
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Empowering Excellence: The Crucial Role of Leaders and Teams in Delivering Uncompromising Quality
Leadership and team development are crucial in ensuring uncompromising quality within an organization. By investing in the growth and development of leaders and teams, organizations can foster a culture that prioritizes excellence and high standards. Effective leaders guide their teams toward uncompromising quality by aligning actions with organizational values, setting clear expectations, and providing the necessary resources and support.
Presenters
David Baumgartner
CEO | Tresane, LLC
About the Presenter
David Baumgartner, PCC, ITCA, SHRM-SCP, has worked with healthcare leaders and teams for nearly 3 decades. He has been recognized as an invaluable resource when leaders face significant challenges. He has supported mergers and acquisitions, turnaround efforts, cultural alignment, and leadership changes. His approach has earned him a reputation as a trusted mentor and colleague. David was among the first people in the world to receive advanced team coaching accreditation and is a published author.
Kelly Smith
Quality & Analytics Consultant in LTC | Q3 Healthcare Consulting, LLC
About the Presenter
Dr. Kelly Smith holds a doctoral degree in Aging Studies, is a Certified Professional in Healthcare Quality, and holds a Lean Six Sigma Black Belt Certification. Through her knowledge of quality improvement methodologies and professional experience, Dr. Smith focuses on quality and process improvement across the long term care continuum.
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