What It Is
Emotional intelligence is the ability to perceive emotions, to access and generate emotions so as to assist thought, to understand emotions and emotional knowledge, and to reflectively regulate emotions so as to promote emotional and intellectual growth (Mayer & Salovey, 1997).
Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselvesIt defines how and what we learnIt allows us to set prioritiesIt determines the majority of our daily actions.
How It Works
EQ is based on an internal loop. It begins with awareness of emotions and temperament. It continues on through understanding and moves towards discipline and management. After the initial personal cycle, it connects to the emotions of others.This assessment measures and provides insight into four areas of Emotional Intelligence:
Managing and Prioritizing Time
Exceeding Customer Expectations
Identifying and Solving Problems
Planning and Scheduling Work
Visualizing the Future
Drive and Persistence
Setting Goals and Standards
Giving and Receiving Feedback
Counseling, Coaching & Training
Thinking Clearly and Analytically
Ability to Empower
Temperament & Disposition
Tolerance, Empathy, and Understanding
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Very best wishes,
David Baumgartner, PCC, SHRM-SCP, SPHR
CEO & Coach Practice Manager